2x Operations Managers - Prestigious Blue Chip Corporate Environment - Sydney

13-07-2017

  • Salary: $80,000
  • Work Schedule: Monday to Friday only (No working on nights, weekends or public holidays)
  • Location: Sydney CBD and Western Suburbs
  • Background: Candidate must either have a background in 5 star hotels within Rooms Division or Front Office Management OR come from top-end hospitality services provider company

Do you have a management background in five-star hotels, the premium airline industry or other leading guest service businesses? Are you an inspirational peoples manager, passionate about excellent service and great at building and maintaining client relationships?

​​If so, we are currently recruiting for 2 experienced Operations Managers to lead the overall service operations at prestigious corporate locations in Sydney CBD and Western Suburb area.

To be successful you will need to be able to demonstrate the following skills and have the required background per below:

  • Front of House/Rooms Division management experience in 5 star hotels or top-end hospitality services provider company
  • Experience in leading, mentoring and coaching a team to offer the best in guest services
  • Ability to work with all team members, to ensure the client is provided with a consistent first class and professional service
  • Ability to take personal ownership and responsibility for the standards of service delivered
  • Provide proper allocation/booking of meeting and conference rooms
  • Excellent reporting and account management skills
  • Remain as the primary contact for any client / guest related service issues
  • Manage a close realtionship with all 3rd party vendors and service providers to the building
  • Experience and the ability to support account retention and contract growth, including generating innovations that enhance and maintain a seamless and personal guest journey
  • Act upon client requests in an efficient manner
  • Discretion and confidentiality and the ability to build a high level of trust

 

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